# Staff Onboarding — the workflow your church has never had

Most churches have never onboarded anyone. A new administrative assistant shows up,
someone finds a key, the email gets created three weeks later, and Safe Gatherings
comes up in month four when a volunteer asks. Larger churches have proper systems;
everyone else has a shrug. This is the checklist that turns the shrug into a
process — for any paid hire, and adaptable for key volunteers.

## Before you start

Don't schedule a first day until these exist:

- [ ] **A written job description**, developed with the pastor and approved per
      your staff policy (¶258.2g.12). If there isn't one, write it first — the
      [job-description templates](/jobs) exist so this takes an hour, not a month.
- [ ] **A named owner for this checklist.** One person — usually the office
      administrator or the pastor — owns getting every box checked. A checklist
      owned by "the church" is owned by no one.
- [ ] **The employment basics arranged**: pay rate and schedule confirmed with the
      treasurer, and the required federal/state employment paperwork identified.
      We deliberately don't summarize tax or eligibility forms here — use the IRS
      and USCIS official pages (see Elsewhere) and your payroll provider's
      checklist.

## The workflow

### Before day one

- [ ] Offer letter or simple employment agreement signed; start date set.
- [ ] Payroll set up with the treasurer/bookkeeper (rate, schedule, time-tracking
      method if non-exempt — check classification, don't guess; see Elsewhere).
- [ ] Church email address created. **Record it — and every account this person
      will hold — in your account registry**, whatever form that takes: who owns
      it, who can reset it, where two-factor codes land. Recovery must never
      point at a personal cell alone.
- [ ] Key or door code arranged; alarm code if applicable. Write down *that* they
      hold it (never the code itself) on the key log.
- [ ] Safe Gatherings (or your conference's equivalent certification) application
      started — it takes days to weeks, so it starts before day one, not after.
- [ ] Workspace ready: desk, computer login, phone extension, copier code.
- [ ] Tell the congregation. A new staff member introduced in worship and the
      newsletter starts known instead of mysterious.

### Day one

- [ ] Welcome by the pastor — not handed off cold to whoever's in the office.
- [ ] Building tour: exits, breakers, thermostat, supply closets, where the
      Christmas decorations hide, which door sticks.
- [ ] Keys/codes handed over; key log signed.
- [ ] Personnel policy and job description reviewed together; both acknowledged
      in writing (a dated signature on a copy is enough).
- [ ] Remaining employment paperwork completed and filed.
- [ ] The introductions map (below) — day one includes meeting or at least
      emailing the SPRC chair.

### First week

- [ ] Walk the weekly rhythm together once: bulletin deadline, when the pastor is
      unreachable, how facility requests come in, what Sunday morning needs.
- [ ] All accounts live and tested — email sending, calendar access, giving or
      management software as the role requires; each one in the registry.
- [ ] Safe Gatherings progress checked.
- [ ] A standing check-in on the calendar with their supervisor — 15 minutes
      weekly beats an open door nobody walks through.

### First 90 days

- [ ] 30-day conversation with supervisor: what's unclear, what's missing, what
      surprised them. Adjust the job description if reality already disagrees
      with it.
- [ ] Safe Gatherings certification confirmed complete; expiration date recorded
      wherever you track certifications.
- [ ] 90-day review with the supervisor and an SPRC representative — against the
      job description, in writing, no surprises. This also sets the pattern for
      the annual evaluation (¶258.2g.5).
- [ ] Checklist owner closes this list out and files it. That file is the start
      of the personnel record.

## Who does what

| Role | Owns |
|------|------|
| Pastor | Welcome, expectations, weekly-rhythm walk-through |
| Checklist owner (usually office admin) | The list itself — every box, chased to done |
| SPRC chair | Job description, policy acknowledgment, 90-day review (¶258.2g) |
| Treasurer/bookkeeper | Payroll, employment paperwork filing |

One person can wear three of these hats in a small church. The hats still exist.

## Variations

- **Volunteers in key roles** (nursery coordinator, counters, youth helpers): skip
  payroll; keep the job description (one page), Safe Gatherings, the key log, the
  registry entry, and the introductions. Certification tracking matters *more*
  for volunteers — there are more of them and nobody's watching expiration dates.
- **Part-time and shared staff**: the whole list applies; the failure mode is
  assuming someone at 10 hours/week will "pick things up." They have fewer hours
  to pick anything up — the checklist is how they survive.
- **Single-board churches**: replace "SPRC chair" with whoever holds the
  staff-relations function on your board; the closed-session and confidentiality
  rules still apply to those conversations (see the governance-model pages).
- **A new pastor** is a different, bigger workflow — appointments, parsonage,
  handoff of accounts and records. See the pastoral-transition checklists.

## Elsewhere

<!-- Per CONVENTIONS.md: every link below must be loaded/verified by the author
     before this page leaves draft. Names are real; URLs to be verified at that pass. -->
- **IRS — employer forms and first-hire requirements** — the official source for
  federal employment paperwork; don't take a summary's word for it, including
  ours. (irs.gov)
- **U.S. Department of Labor — FLSA topics** — for the exempt/non-exempt
  question you should ask about any salaried role. (dol.gov)
- **Safe Gatherings** — the abuse-prevention certification program many UMC
  conferences require; application, training, and background check in one flow.
  (safegatherings.com)
- **GCFA / UMC Support** — legal and HR resources for local churches, including
  employment topics. (gcfa.org)
- **Your payroll provider's new-hire checklist** — Gusto, QuickBooks, and the
  rest each publish one; it complements this list on the tax-and-forms side.

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**This is a starting point, not legal advice.** Employment law varies by state, and your annual conference may have policies that go beyond the Discipline. Before you rely on anything here for a hiring, firing, or compensation decision, run it past your conference office or chancellor.

Paragraph references are to the 2020/2024 Book of Discipline. This document paraphrases; for the binding text, see the Discipline itself.

From Itineracy Commons — https://itineracy.app/commons/workflows/staff-onboarding/
Licensed CC BY 4.0. Adapt it freely; keep the attribution.
Last updated 2026-07-22.
